Thanks for your interest in working for DVIP’s southern service region that includes Henry, Des Moines, Lee and Van Buren Counties. Below you will find descriptions of our current job openings.
-
Position: SE Iowa Regional Homeless Services CoordinatorReports to: Director of Client Advocacy Services
Position covers: Henry, Des Moines, Lee, and Louisa Counties
Compensation: Determined upon experience
Hours: 40 hoursJob Summary: Supervised by the Director of Client Advocacy Services, the SE Iowa Regional Homeless Services Coordinator assists people who are fleeing domestic violence and/or sexual assault who may be experiencing homelessness and lack safe and affordable housing. The Homeless Services Coordinator will assess each family’s strengths and barriers to housing and together with the victim/survivor to identify the housing option that best meets the needs of the victim/survivor. The Homeless Services Coordinator will maintain relationships with landlords to ensure survivors can exit homelessness quickly and maintain housing. Responsibilities also include providing education about domestic violence and homelessness, and other specific needs resulting from domestic violence through trauma-informed practice.
The Homeless Services Coordinator will collaborate with homeless services in the counties served and oversee clients eligible for funding through the SE Region Balance of State Coordinated Entry System.
Certified Domestic Abuse Advocate: certification required after appointment to the position.
Essential Duties and Responsibilities:
• Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
• Assisting survivors/victims with finding and maintaining housing.
• Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and regular in-home visits) to assist them in attaining their goals.
• Provide intervention planning including collaborating with the victim/survivor to determine their strengths, family involvement needed, safety concerns, short and long term strategies to achieve housing objectives.
• Connecting survivors/victims to mainstream resources (i.e., FIP, TANF, SSI/D, and others).
• Provide advocacy/assistance to help victims/survivors remain safely in their own home including rental assistance, legal advocacy, court orders (restraining, no contact, etc.), medical care/behavioral health, life skills, employment, transportation, and emergency assistance.
• Build relationships with landlords to help victims/survivors secure and maintain housing including maintaining a housing directory which should include documentation of all contacts with housing providers.
• Educate clients about tenant responsibilities and rights, financial management, and affordable housing opportunities.
• Mediate landlord-tenant issues.
• Manage multiple sources of funds to assist clients and maintain accurate records of expenditures.
• Maintain working knowledge of the State of Iowa statues and codes including services to victims of domestic violence and the landlord/tenant code.
• Participate in continued training as required and other related duties as assigned.
• Work locally to improve access to services for battered women and knowledge of battered women’s rights.
• Document services provided as required.
• Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by battered women, general operating procedures, crisis intervention, advocacy, and community referrals.Qualifications – Required:
1. AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education).
2. Demonstrated knowledge of domestic violence and systems advocacy.
3. Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
4. Experience in peer advocacy and crisis intervention work.
5. Working knowledge of basic office functions, including word processing and email.
6. Ability to provide confidential services in smaller, rural communities.
7. Be organized and detail-oriented.
8. Ability to work in an independent and self-directed manner.
9. Valid driver’s license and reliable transportation
10. Ability to pass an Iowa background, Child Abuse, and Sex Offender Registry check.Qualifications – Desired:
1. Experience working with families and landlords to find housing in private, market-rate rental units. Experience and/or training in landlord-tenant mediation.
2. Strong writing and editing skills.
3. Public speaking skills and ability to provide training within the scope of employment.
4. Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
5. Multilingual.Related Duties:
1. On-Call.
2. Travel required, with day, weekend, and evening work.
3. Other duties as assigned.
-
Position: Rural Advocacy Specialist
Reports to: The Director of Client Advocacy Services
Positions covers Des Moines and Henry Counties
Job Summary: The Rural Advocacy Specialist will provide direct services support and case management support to rural victims participating in the Domestic Violence Intervention Programs Rural Services Project. Direct services and case management will include, but are not limited to, crisis line support, community advocacy, individual counseling, support group, economic literacy and life skills assistance. The Rural Advocacy Specialist is supervised by the Director of Outreach Services.
Certified Domestic Abuse Advocate: Certification required after appointment to position.
Hours: Permanent 1 FTE (40 hours) position; schedule includes mornings, afternoons, evenings and some weekend hours.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Victim/survivor focused activities to ensure the safety and security of the victim is primary.
- Provide crisis intervention via phone or face to face contact including barriers to safety, providing emotional and other supports (information and referral) as requested.
- Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and regular in-home visits) to assist them in attaining their goals.
- Connecting survivors/victims to mainstream resources.
- Client assessment: background history, including housing assessment; determining cultural, economic, ethnic, health and social factors involved; identifying special needs of victims, and gathering relevant information needed to develop a plan determined by and acceptable to the victim.
- Work collaboratively with other regional victim service providers in order to best meet the needs of survivors in program region, and provide appropriate referral and follow-up services.
- Provide advocacy by providing mobile services throughout assigned area in order to better meet victims in their own community or where they may be more comfortable, including home visits when safe to do so.
- Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our services to victims of domestic violence mandating the requisite reporting mechanisms.
- Participate in continued training as required and other related duties as assigned.
- Work locally to improve access to services for battered women and knowledge of battered women’s rights. When assigned, act as liaison, representing the Domestic Violence Intervention Program when interfacing with police agencies, social service agencies, commissions, committees, and other groups.
- Document services provided as required.
Qualifications – Required:
- AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education) .
- Demonstrated knowledge of domestic violence and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
- Experience in peer advocacy and crisis intervention work.
- A working knowledge of basic office functions, including word processing and email.
- Ability to provide confidential services in smaller, rural communities.
- Be organized and detail-oriented.
- Ability to work in independent and self-directed manner.
- Valid driver’s license and reliable transportation
- Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.
Qualifications – Desired:
- Candidates with language skills and/or past experience working with survivors of domestic violence are preferred.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment.
- Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
- Multilingual.
Related Duties:
- On-Call.
- Travel required, with day, weekend and evening work.
- Other duties as assigned.
-
Position: Client Advocacy Services Housing Coordinator
Reports to: Director of Client Advocacy Services
Position covers: Henry, Lee and Van Buren Counties
Job Summary: Supervised by the Director of Client Advocacy Services, the Client Advocacy Services Housing Coordinator assists people who are fleeing domestic violence and/or sexual assault lack safe, affordable housing. The Housing Specialist will assess each family’s strengths and barriers to housing and together with the victim/survivor identify the housing option that best meets the needs of the victim/survivor. The Housing specialist will also maintain relationships with landlords to ensure survivors can exit homelessness quickly and maintain housing. Responsibilities also include providing education about domestic violence and homeless, and other specific needs resulting from domestic violence through trauma informed practice.
Certified Domestic Abuse Advocate: certification required after appointment to position.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Assisting survivors/victims with finding and maintaining housing.
- Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and regular in-home visits) to assist them in attaining their goals.
- Provide intervention planning including: collaborating with the victim/survivor to determine their strengths, family involvement needed, safety concerns, short and long term strategies to achieve housing objectives.
- Connecting survivors/victims to mainstream resources (i.e., FIP,TANF, SSI/D and others).
- Provide advocacy/assistance to help victims/survivors remain safely in their own home including: rental assistance, legal advocacy, court orders (restraining, no contact etc.), medical care/behavioral health, life skills, employment, transportation, and emergency assistance.
- Build relationships with landlords to help victims/survivors secure and maintain housing including: maintaining a housing directory which should include documentation of all contacts with housing providers.
- Educate clients about tenant responsibilities and rights, financial management, and affordable housing opportunities.
- Mediate landlord-tenant issues.
- Manage multiple sources of funds to assist clients and maintain accurate records of expenditures.
- Maintain working knowledge of the State of Iowa statues and codes including services to victims of domestic violence and the landlord/tenant code.
- Participate in continued training as required and other related duties as assigned.
- Work locally to improve access to services for battered women and knowledge of battered women’s rights.
- Document services provided as required.
- Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by battered women, general operating procedures, crisis intervention, advocacy, and community referrals.
Qualifications – Required:
- AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education) .
- Demonstrated knowledge of domestic violence and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
- Experience in peer advocacy and crisis intervention work.
- A working knowledge of basic office functions, including word processing and email.
- Ability to provide confidential services in smaller, rural communities.
- Be organized and detail-oriented.
- Ability to work in independent and self-directed manner.
- Valid driver’s license and reliable transportation
- Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.
Qualifications – Desired:
- Experience working with families and landlords to find housing in private, market-rate rental units. Experience and/or training in landlord-tenant mediation.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment.
- Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
- Multilingual.
Related Duties:
- On-Call.
- Travel required, with day, weekend and evening work.
- Other duties as assigned.
-
Position: Client Advocacy Services Housing Coordinator
Reports to: Director of Client Advocacy Services
Position covers: Des Moines County
Job Summary: Supervised by the Director of Client Advocacy Services, the Client Advocacy Services Housing Coordinator assists people who are fleeing domestic violence and/or sexual assault lack safe, affordable housing. The Housing Specialist will assess each family’s strengths and barriers to housing and together with the victim/survivor identify the housing option that best meets the needs of the victim/survivor. The Housing Specialist will also maintain relationships with landlords to ensure survivors can exit homelessness quickly and maintain housing. Responsibilities also include providing education about domestic violence and homeless, and other specific needs resulting from domestic violence through trauma-informed practice.
Certified Domestic Abuse Advocate: certification required after appointment to the position.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Assisting survivors/victims with finding and maintaining housing.
- Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and regular in-home visits) to assist them in attaining their goals.
- Provide intervention planning including: collaborating with the victim/survivor to determine their strengths, family involvement needed, safety concerns, short and long-term strategies to achieve housing objectives.
- Connecting survivors/victims to mainstream resources (i.e., FIP, TANF, SSI/D and others).
- Provide advocacy/assistance to help victims/survivors remain safely in their own home including rental assistance, legal advocacy, court orders (restraining, no contact etc.), medical care/behavioral health, life skills, employment, transportation, and emergency assistance.
- Build relationships with landlords to help victims/survivors secure and maintain housing including maintaining a housing directory which should include documentation of all contacts with housing providers.
- Educate clients about tenant responsibilities and rights, financial management, and affordable housing opportunities.
- Mediate landlord-tenant issues.
- Manage multiple sources of funds to assist clients and maintain accurate records of expenditures.
- Maintain working knowledge of the State of Iowa statutes and codes including services to victims of domestic violence and the landlord/tenant code.
- Participate in continued training as required and other related duties as assigned.
- Work locally to improve access to services for battered women and knowledge of battered women’s rights.
- Coordinate follow-up services and activities for adult shelter residents, including organizing daily logging information related to client services, maintaining client files and organizing and/or completing client orientations.
- Assist with shelter office maintenance, including making copies of forms, cleaning office, straightening desk area, etc.
- Assist in general upkeep of facility, including building upkeep, building and grounds, security, and distribution of program donations.
- Document services provided as required.
- Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by battered women, general operating procedures, crisis intervention, advocacy, and community referrals.
Qualifications – Required:
- AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education) .
- Demonstrated knowledge of domestic violence and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
- Experience in peer advocacy and crisis intervention work.
- A working knowledge of basic office functions, including word processing and email.
- Ability to provide confidential services in smaller, rural communities.
- Be organized and detail-oriented.
- Ability to work in independent and self-directed manner.
- Valid driver’s license and reliable transportation
- Ability to pass an Iowa background, Child Abuse, and Sex Offender Registry check.
Qualifications – Desired:
- Experience working with families and landlords to find housing in private, market-rate rental units. Experience and/or training in landlord-tenant mediation.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment.
- Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
- Multilingual.
Related Duties:
- On-Call.
- Travel required, with day, weekend and evening work.
- Other duties as assigned.
-
Position: Client Advocacy Services Coordinator
Reports to: Director of Client Advocacy Services For Positions in Lee and Van Buren Counties
Job Summary: Supervised by the Director of Client Advocacy Services, the Client Advocacy Services Coordinator assists people who are victims/survivors of domestic violence. The focus of this position is to provide crisis intervention, safety planning, legal advocacy (not legal advice), housing and economic advocacy, support groups, community education/prevention and other specific needs resulting from domestic violence through trauma informed practice.
Certified Domestic Abuse Advocate: certification required after appointment to position.
Hours: Permanent 1 FTE (40 hours) position; schedule includes mornings, afternoons, evenings and some weekend hours.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Victim/survivor focused activities to ensure the safety and security of the victim is primary.
- Provide crisis intervention via phone or face to face contact including barriers to safety, providing emotional and other supports (information and referral) as requested.
- Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and regular in-home visits) to assist them in attaining their goals. • Connecting survivors/victims to mainstream resources.
- Client assessment: background history, including housing assessment; determining cultural, economic, ethnic, health and social factors involved; identifying special needs of victims, and gathering relevant information needed to develop a plan determined by and acceptable to the victim. • Work collaboratively with other regional victim service providers in order to best meet the needs of survivors in program region, and provide appropriate referral and follow-up services.
- Provide advocacy by providing mobile services throughout assigned area in order to better meet victims in their own community or where they may be more comfortable, including home visits when safe to do so.
- Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our services to victims of domestic violence mandating the requisite reporting mechanisms. • Participate in continued training as required and other related duties as assigned.
- Work locally to improve access to services for battered women and knowledge of battered women’s rights. When assigned, act as liaison, representing the Domestic Violence Intervention Program when interfacing with police agencies, social service agencies, commissions, committees, and other groups. This includes working with WRAC and the UI Sexual Misconduct Office to provide D.V. services to students, faculty and staff. • Document services provided as required.
- Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by battered women, general operating procedures, crisis intervention, advocacy, and community referrals.
Qualifications – Required:
- AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education) .
- Demonstrated knowledge of domestic violence and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
- Experience in peer advocacy and crisis intervention work.
- A working knowledge of basic office functions, including word processing and email.
- Ability to provide confidential services in smaller, rural communities.
- Be organized and detail-oriented.
- Ability to work in independent and self-directed manner.
- Valid driver’s license and reliable transportation
- Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.
Qualifications – Desired:
- Candidates with language skills and/or past experience working with survivors of domestic violence are preferred.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment.
- Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
- Multilingual.
Related Duties:
- On-Call.
- Travel required, with day, weekend and evening work.
- Other duties as assigned.
-
Position: Rural Program Manager
Reports to: The Director of Client Advocacy Services
Position based in Burlington
Job Summary: The Rural Program Manager will provide oversight of grant activity deliverables including direct services, community engagement and development of Coordinated Community Response. She/He will coordinate activities between partner organizations in collaboration with DVIP’s Director of Client Advocacy Services. The Rural Program manager will ensure compliance with program requirements, and serve as the central point of contact for all project activities. The Rural Program Manager is supervised by the Director of Client Advocacy Services.
Certified Domestic Abuse Advocate: certification required after appointment to position.
Hours: Permanent 1 FTE (40 hours) position; schedule includes mornings, afternoons, evenings and some weekend hours.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Victim/survivor focused activities to ensure the safety and security of the victim is primary.
- Provide crisis intervention via phone or face to face contact including barriers to safety, providing emotional and other supports (information and referral) as requested.
- Connect, coordinate and collaborate with regional victim service providers to improves rural services for victims.
- Work with law enforcement towards developing Domestic Abuse Response Teams.
- Client assessment: background history, including housing assessment; determining cultural, economic, ethnic, health and social factors involved; identifying special needs of victims, and gathering relevant information needed to develop a plan determined by and acceptable to the victim.
- Manage the rural mobile advocacy program. Provide advocacy by providing mobile services throughout assigned area in order to better meet victims in their own community or where they may be more comfortable, including home visits when safe to do so.
- Follow up on documentation specific to the rural outreach program.
- Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our services to victims of domestic violence mandating the requisite reporting mechanisms.
- Participate in continued training as required and other related duties as assigned.
- Work locally to improve access to services for battered women and knowledge of battered women’s rights. When assigned, act as liaison, representing the Domestic Violence Intervention Program when interfacing with police agencies, social service agencies, commissions, committees, and other groups.
- Document services provided as required and monitor the statistical documentation of rural services as it relate to the grant.
- Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by battered women, general operating procedures, crisis intervention, advocacy, and community referrals.
Qualifications – Required:
- BA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education).
- Demonstrated knowledge of domestic violence and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
- Experience in peer advocacy and crisis intervention work.
- A working knowledge of basic office functions, including word processing and email.
- Ability to provide confidential services in smaller, rural communities.
- Be organized and detail-oriented.
- Ability to work in independent and self-directed manner.
- Valid driver’s license and reliable transportation
- Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.
Qualifications – Desired:
- Candidates with language skills and/or past experience working with survivors of domestic violence are preferred.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment.
- Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
- Multilingual.
Related Duties:
- On-Call.
- Travel required, with day, weekend, and evening work.
- Other duties as assigned.
PLEASE SUBMIT LETTER OF INTEREST (WHICH SHOULD HIGHLIGHT YOUR ACCOMPLISHMENTS AND QUALIFICATIONS FOR THE POSITION) TO: BRONIS PERTEIT bronis@dvipiowa.org
-
Position: Healthcare Liaison
Reports to: Director of Client Advocacy Services
Hours: Non-Exempt, Varied
Job Summary: Supervised by the Director of Client Advocacy Services, the Healthcare Liaison will provide direct services and support to victim/survivors of domestic violence, with a focus on connecting victims to healthcare resources and diminish barriers to COVID-19 testing and vaccination. This position is part of a three-year project to mitigate the impact of COVID-19 on victims of domestic violence and their families, as well as increase victim’s accessibility to healthcare professionals and wellness programs through meaningful partnerships with healthcare clinics and medical facilities. The Healthcare Liaison will participate in activities between partner organizations, and serve as the central point of contact for victim/survivors. The grant period ends 9/30/2025.
Certified Domestic Abuse Advocate: Certified Domestic Abuse Advocate certifications required after appointment to position, and within 1 year of employment.
Qualifications – Required:
- AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education).
- Demonstrated knowledge of violent crime and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to violent crime intervention services.
- A working knowledge of basic office functions, including word processing and email. 5. Ability to provide confidential services.
- Be organized and detail-oriented.
- Ability to work in independent and self-directed manner.
- Valid driver’s license, proof of auto insurance, and reliable transportation.
- Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.
Qualifications – Desired:
- Bilingual, Spanish/English.
- Experience in peer advocacy and crisis intervention work.
- Experience working with the Healthcare Industry.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment. 6. Knowledge and understanding of civil and criminal law practice related to violent crime.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Victim/survivor focused activities to ensure the well-being and healing of the victim is primary. • Provide crisis intervention via phone or face to face contact including barriers to safety, providing emotional and other supports (information and referral) as requested.
- Connect, coordinate and collaborate with regional health service providers to increase victim’s accessibility to healthcare professionals and wellness programs
- Providing training and information about the nature and incidence of domestic violence, as well as healthcare response to victims.
- Provide advocacy via mobile services throughout assigned area in order to better meet victims in their own community or where they may be more comfortable, including mobile clinics. • Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our services to victims.
- Participate in continued training as required and other related duties as assigned. • Work locally to improve access to services for survivors of homicide and violent crimes. Document services provided as required.
- Assist with community awareness campaigns and media representation as related to healthcare collaborations.
- Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by violent crime survivors, general operating procedures, crisis intervention, advocacy, and community referrals.
Related Duties:
- On-Call.
- Travel required, with day, weekend and evening work.
- Other duties as assigned.
PLEASE SUBMIT LETTER OF INTEREST (WHICH SHOULD HIGHLIGHT YOUR ACCOMPLISHMENTS AND QUALIFICATIONS FOR THE POSITION) TO: BRONIS PERTEIT bronis@dvipiowa.org
-
The Client Advocacy Services Coordinator will provide direct services support, case management and crisis line advocacy support to victims participating in the Domestic Violence Intervention Program. Direct services and case management will include but are not limited to, crisis line support, community advocacy, housing advocacy, individual counseling, support group, economic literacy, and life skills assistance. The Client Advocacy Services Coordinator/Housing advocate is supervised by the Director of Outreach Services.
Certified Domestic Abuse Advocate: Certification required after appointment to the position.
Hours: Permanent 1 FTE (40 hours) position; schedule includes mornings, afternoons, evenings, and some weekend hours.
Essential Duties and Responsibilities:
- Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.
- Victim/survivor focused activities to ensure the safety and security of the victim is primary.
- Provide crisis intervention via phone or face to face contact including barriers to safety, providing emotional and other supports (information and referral) as requested.
- Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and regular in-home visits) to assist them in attaining their goals.
- Providing direct service and advocacy to the clients experiencing homelessness or on the verge of becoming homeless.
- Establish relationships with appropriate community individuals and organizations to identify and address unmet needs in human services, mental health, housing, and financial resources.
- Connecting survivors/victims to mainstream resources.
- Client assessment: background history, including housing assessment; determining cultural, economic, ethnic, health and social factors involved; identifying special needs of victims, and gathering relevant information needed to develop a plan determined by and acceptable to the victim.
- Work collaboratively with other regional victim service providers in order to best meet the needs of survivors in program region, and provide appropriate referral and follow-up services.
- Provide advocacy by providing mobile services throughout assigned area in order to better meet victims in their own community or where they may be more comfortable, including home visits when safe to do so.
- Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our services to victims of domestic violence mandating the requisite reporting mechanisms.
- Participate in continued training as required and other related duties as assigned.
- Work locally to improve access to services for battered women and knowledge of battered women’s rights. When assigned, act as liaison, representing the Domestic Violence Intervention Program when interfacing with police agencies, social service agencies, commissions, committees, and other groups.
- Document services provided as required.
Qualifications – Required:
- AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education) .
- Demonstrated knowledge of domestic violence and systems advocacy.
- Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
- Experience in peer advocacy and crisis intervention work.
- A working knowledge of basic office functions, including word processing and email.
- Ability to provide confidential services in smaller, rural communities.
- Be organized and detail-oriented.
- Ability to work in an independent and self-directed manner.
- Valid driver’s license and reliable transportation
- Ability to pass an Iowa background, Child Abuse, and Sex Offender Registry check.
Qualifications – Desired:
- Candidates with language skills and/or past experience working with survivors of domestic violence are preferred.
- Strong writing and editing skills.
- Public speaking skill and ability to provide training within scope of employment.
- Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
- Multilingual.
Related Duties:
- On-Call.
- Travel required, with day, weekend, and evening work.
- Other duties as assigned.
PLEASE SUBMIT LETTER OF INTEREST (WHICH SHOULD HIGHLIGHT YOUR ACCOMPLISHMENTS AND QUALIFICATIONS FOR THE POSITION) TO: BRONIS PERTEIT bronis@dvipiowa.org