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Domestic Violence Client Advocacy Services – Southern Tier

Thanks for your interest in working for DVIP’s southern service region that includes Henry, Des Moines, Lee and Van Buren Counties. Below you will find descriptions of our current job openings.

  • Position: Rural Program Manager 

    Reports to: The Director of Client Advocacy Services

    Position based in Burlington 

    Job Summary: The Rural Program Manager will provide oversight of grant activity deliverables including direct services, community engagement and development of Coordinated Community Response. She/He will coordinate activities between partner organizations in collaboration with DVIP’s Director of Client Advocacy Services. The Rural Program manager will ensure compliance with program requirements, and serve as the central point of contact for all project activities. The Rural Program Manager is supervised by the Director of Client Advocacy Services.

    Certified Domestic Abuse Advocate: certification required after appointment to position.  

     Hours:  Permanent 1 FTE (40 hours) position; schedule includes mornings, afternoons, evenings and some weekend hours. 

     Essential Duties and Responsibilities:  

    • Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision of services to program participants.  
    • Victim/survivor focused activities to ensure the safety and security of the victim is primary.  
    • Provide crisis intervention via phone or face to face contact including barriers to safety, providing emotional and other supports (information and referral) as requested.  
    • Connect, coordinate and collaborate with regional victim service providers to improves rural services for victims.
    • Work with law enforcement towards developing Domestic Abuse Response Teams.
    • Client assessment: background history, including housing assessment; determining cultural, economic, ethnic, health and social factors involved; identifying special needs of victims, and gathering relevant information needed to develop a plan determined by and acceptable to the victim.  
    • Manage the rural mobile advocacy program. Provide advocacy by providing mobile services throughout assigned area in order to better meet victims in their own community or where they may be more comfortable, including home visits when safe to do so.  
    • Follow up on documentation specific to the rural outreach program.
    • Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our services to victims of domestic violence mandating the requisite reporting mechanisms.
    • Participate in continued training as required and other related duties as assigned.
    • Work locally to improve access to services for battered women and knowledge of battered women’s rights. When assigned, act as liaison, representing the Domestic Violence Intervention Program when interfacing with police agencies, social service agencies, commissions, committees, and other groups. 
    • Document services provided as required and monitor the statistical documentation of rural services as it relate to the grant.
    • Assist with mentoring of new co-workers, volunteers, and interns, providing information about barriers faced by battered women, general operating procedures, crisis intervention, advocacy, and community referrals.  

    Qualifications – Required:  

    1. BA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education).  
    2. Demonstrated knowledge of domestic violence and systems advocacy.  
    3. Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.  
    4. Experience in peer advocacy and crisis intervention work.  
    5. A working knowledge of basic office functions, including word processing and email.  
    6. Ability to provide confidential services in smaller, rural communities.  
    7. Be organized and detail-oriented.  
    8. Ability to work in independent and self-directed manner.
    9.  Valid driver’s license and reliable transportation 
    10. Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.  

    Qualifications – Desired:  

    1. Candidates with language skills and/or past experience working with survivors of domestic violence are preferred.  
    2. Strong writing and editing skills.  
    3. Public speaking skill and ability to provide training within scope of employment.  
    4. Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.  
    5. Multilingual.  

    Related Duties:  

    1. On-Call.   
    2. Travel required, with day, weekend, and evening work.  
    3. Other duties as assigned.  



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