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Position: Shelter Services Coordinator

Full and part-time positions available

Job Summary: The employee in this position will work with women and children who are residents of
the DVIP shelter program, offering support, advocacy, peer counseling, crisis intervention, community
referrals and conflict resolution. This position is a direct services position.

Hours: Overnight Hours- (full-time) or 20 Hours Weekly (part-time)

Salary: Base pay will begin at $30,000 (full-time only)

Reports to: Director of Shelter and Youth Services

Certified Domestic Abuse Advocate: Victim Advocate training required after appointment to position

Essential Duties and Responsibilities:

• Provide crisis intervention support, brief solution based support, community referrals, and
  resources to shelter residents and crisis line clients.
• Demonstrate conflict resolution and problem solving skills to clients and co-workers.
• Document services provided as required.
• Coordinate follow-up services and activities for adult shelter residents, including organizing daily
  logging information related to client services, maintaining client files and organizing and/or
  completing client orientations.
• Assist with shelter office maintenance, including making copies of forms, cleaning office,
  straightening desk area, etc.
• Assist in general upkeep of facility, including building upkeep, building and grounds, security,
  and distribution of program donations.
• Establish and maintain working relationship with community agencies and systems for effective
  client advocacy.

Qualifications-Required:

• AA degree or equivalent combination of education and experience (Two years of experience as a
  family or domestic violence case manager in a major social service program may be substituted
  for one year of college education) .
• Understanding of issues of cultural and socioeconomic diversity as applied to domestic violenc intervention services.
• Experience in peer advocacy and crisis intervention work.
• A working knowledge of basic office functions, including word processing and email.
• Ability to provide confidential services in smaller, rural communities.
• Be organized and detail-oriented.
• Ability to work in independent and self-directed manner.
• Valid driver’s license and reliable transportation
• Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.
• Physically able to lift up to 50lbs.

Qualifications – Desired: 

• Demonstrated knowledge of domestic violence and systems advocacy.
• Candidates with language skills and/or past experience working with survivors of domestic
  violence are preferred.
• Strong writing and editing skills.
• Public speaking skill and ability to provide training within scope of employment.
• Multilingual.

Related Duties:

• On-Call.
• Travel required, with day, weekend, and evenings

Please send letters of interest to elias@dvipiowa.org

Deadline: Until Filled

Client Advocacy Services Coordinator/Housing
Specialist

Coverage area: Lee, Henry and Van Buren County
Reports to: Director of Client Advocacy Services

Job Summary: The Client Advocacy Services Coordinator/Housing Specialist will provide direct services support, case management and housing advocacy support to rural victims participating in the Domestic Violence Intervention Program. Direct services and case management will include, but are not limited to, crisis line support, community advocacy, housing advocacy, individual counseling, support group, economic literacy and life skills assistance. The Client Advocacy Services Coordinator/Housing Specialist is supervised by the Director of Outreach Services.

Certified Domestic Abuse Advocate: Certification required after appointment to position.

Hours: Permanent 1 FTE (40 hours) position; schedule includes mornings, afternoons, evenings and some weekend hours.

Essential Duties and Responsibilities:
• Responsible to fulfill the overall mission of the Domestic Violence Intervention Program in the provision
of services to program participants.
• Victim/survivor focused activities to ensure the safety and security of the victim is primary.
• Provide crisis intervention via phone or face to face contact including barriers to safety, providing
emotional and other supports (information and referral) as requested.
• Provide case management for survivors/victims (i.e., assessment, goal planning, regular contacts, and
regular in-home visits) to assist them in attaining their goals.
• Providing direct service and advocacy to the clients experiencing domestic violence related
homelessness or on the verge of becoming homeless.
• Establish relationships with appropriate community individuals and organizations to identify and address
unmet needs in human services, mental health, housing, and financial resources.
• Connecting survivors/victims to mainstream resources.
• Client assessment: background history, including housing assessment; determining cultural, economic,
ethnic, health and social factors involved; identifying special needs of victims, and gathering relevant
information needed to develop a plan determined by and acceptable to the victim.
• Work collaboratively with other regional victim service providers in order to best meet the needs of
survivors in program region, and provide appropriate referral and follow-up services.
• Provide advocacy by providing mobile services throughout assigned area in order to better meet victims
in their own community or where they may be more comfortable, including home visits when safe to do
so.
• Maintain working knowledge of the State of Iowa statues and codes that have an impact upon our
services to victims of domestic violence mandating the requisite reporting mechanisms.
• Participate in continued training as required and other related duties as assigned.
• Work locally to improve access to services for battered women and knowledge of battered women’s
rights. When assigned, act as liaison, representing the Domestic Violence Intervention Program when
interfacing with police agencies, social service agencies, commissions, committees, and other groups.
• Document services provided as required.

Qualifications – Required:
1. AA degree or equivalent combination of education and experience (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for one year of college education) .
2. Demonstrated knowledge of domestic violence and systems advocacy.
3. Understanding of issues of cultural and socioeconomic diversity as applied to domestic violence intervention services.
4. Experience in peer advocacy and crisis intervention work.
5. A working knowledge of basic office functions, including word processing and email.
6. Ability to provide confidential services in smaller, rural communities.
7. Be organized and detail-oriented.
8. Ability to work in independent and self-directed manner.
9. Valid driver’s license and reliable transportation
10. Ability to pass an Iowa background, Child Abuse and Sex Offender Registry check.

Qualifications – Desired:
1. Candidates with language skills and/or past experience working with survivors of domestic violence
are preferred.
2. Strong writing and editing skills.
3. Public speaking skill and ability to provide training within scope of employment.
4. Knowledge and understanding of civil and criminal law practice related to domestic violence, particularly housing issues, protection orders, immigration, and divorce.
5. Multilingual.

Related Duties:
1. On-Call.
2. Travel required, with day, weekend and evening work.
3. Other duties as assigned.

PLEASE SUBMIT LETTER OF INTEREST (WHICH SHOULD HIGHLIGHT YOUR
ACCOMPLISHMENTS AND QUALIFICATIONS FOR THE POSITION) TO:

BRONIS PERTEIT bronis@dvipiowa.org
DEADLINE: March 11, 2020